PRIVACY POLICY
Last Updated: 23/02/2026
Business Name: Pier House Skye
Website: www.pierhouseskye.com
Contact Email: pierhouseskye@gmail.com
1. Introduction
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a booking.
2. Information We Collect
We may collect:
Personal Information
• Name
• Email address
• Phone number
• Billing address
• Payment information
• Booking details
Technical Information
• IP address
• Browser type
• Device information
• Website usage data
3. How We Use Your Information
We use your information to:
• Process bookings
• Communicate with you
• Provide customer support
• Process payments
• Improve our website
• Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process personal data based on:
• Contractual necessity (to process bookings)
• Legal obligations
• Legitimate interests (improving services)
• Consent (for marketing communications)
5. Payment Information
Payments may be processed through third-party providers (e.g., Stripe, PayPal, or booking platforms).
We do not store full card details.
6. Data Sharing
We may share data with:
• Payment processors
• IT service providers
• Legal authorities (if required by law)
We do not sell personal data.
7. Data Retention
We retain booking and financial records for:
• Legal and tax compliance
• Business recordkeeping
Typically, this is retained for [6 years – UK standard] unless otherwise required.
8. Your Rights (UK/EU GDPR)
You have the right to:
• Access your data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
To exercise your rights, contact us at: pierhouseskye@gmail.com
9. Cookies
Our website may use cookies to:
• Improve functionality
• Analyze traffic
• Enhance user experience
You may disable cookies via your browser settings.
10. Data Security
We implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page.
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